We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 days |
| Canada, Europe | 10-35 days |
|
Australia, New Zealand |
10-35 days |
| All other Countries | 10-40 days |
*Please note: due to the high demand of orders, the delivery time can take up to 45 days.
Do you provide tracking information?
Yes, you will receive an email with your tracking number once your order ships. If you haven’t received tracking info within 8 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-7 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.
Discreet Shipping
There are no markings on the back or side of your shipment. The only markings are your address label on the front, which appears as below, and a courier sticker depending on the service used.
Secure Payment
Our website is SSL secured, as proven from the padlock in the URL bar. When a website is SSL SECURED, all the info stored is encrypted between the site's server and your browser, meaning all data passed between our website and your browser is private and integral. This security allows you to shop on our site without bothering yourself about the safety of your information.
Payment Options:
✔ With a PayPal Account
1) During checkout choose PayPal
2) Log in to your PayPal account
3) Complete the transaction
4) You will receive an email once the payment has been processed and received.
✔ With Debit or Credit Card via PayPal
No PayPal account needed!
1) During checkout choose PayPal
2) Scroll down to the option to “Pay with Debit or Credit Card”
3) Complete the transaction
4) You will receive an email once the payment has been processed and received.
✔ With Debit or Credit Card via Our Payment Gateway
1) During checkout choose 'Credit card'
2) You will be redirected to 'iCount' secure payment page
3) Complete the transaction
4) You will receive an email once the payment has been processed and received.
✔ Bank Transfer
We accept payment by bank transfer. Place your order and let it be pending, then contact us for our bank information. There is nothing in our beneficiary name that reveals the kind of product you paid for.
✔ Paypal Credit
For US customers, Paypal credit can be an interesting option. No interests will be charged if you pay your doll in full in 6 months.
How will my payment show on my statement?
Please note that if you choose to pay by credit card, your statement will show a payment to 'MY CD SHOP'. If paying by PayPal, your statement will show that your account has been debited by 'LITTLE GIFTS ONLINE'.
Some of the common problems you could face when using PayPal:
1) I can't find a "Pay with Debit or Credit Card" option
Try to order on a desktop device (computer) instead of Mobile/Tablet
2) I am not getting redirected to PayPal at all
Your browser's PayPal cookies might be messed up; you may try deleting your cookies.
3) PayPal is not accepting my credit card.
Please double-check the data you entered at PayPal's form. If everything is correct, chances are that you actually do own a PayPal account and that your credit card is associated with that PayPal account. If this is the case, then you will only be able to pay with that card by logging into your PayPal account. If this is too much trouble, then just try paying with a different credit card.
4) Can I pay using cash upon delivery? I do not have any credit cards.
We are afraid that our business operations are only limited to credit/debit card transactions and Paypal. This is to ensure our customers get their buyer protection and thereby, validating our business. However, in the future, we may be able to accept cash upon delivery though. If you do not have any of the payment methods as stated perhaps you could get someone to help you with the payment first :)
If you have any other questions or none of these payment options work for you, please feel free to contact us.